PRIVACY POLICY – OVERVIEW AND KEY POINTS
OVERVIEW
This policy explains how our international British food store collects and uses personal information for purchases, payments, delivery, and returns.
DIRECT COLLECTION
We collect name, addresses, phone, delivery preferences, return details – provided by you at account creation and checkout.
AUTOMATIC COLLECTION
We gather IP, session IDs, device/browser data, page views, cart events, and diagnostic logs for security and stability.
PAYMENT
Handled by specialists. We never store full card numbers or CVV – only transaction references and masked data.
CARD PROTECTION
Encryption, tokenisation, segmented systems, restricted access.
CONTACT PROTECTION
Used for delivery and transactional updates – access controlled, sharing limited to carriers.
USAGE
Order fulfilment, delivery, returns, refunds, fraud prevention, compliance, user experience.
FRAUD
Risk signals monitored; additional verification may apply.
SHARING
Limited to payment partners, carriers, warehouses, hosting, analytics/security.
INTERNATIONAL TRANSFERS
Data may cross borders – contractual and technical safeguards in place.
COOKIES
Essential for session/cart; optional for analytics/personalisation – manage via browser.
RETENTION
As long as needed for orders and legal obligations – then deleted or anonymised.
MANAGEMENT
Update details in your account; transaction records may be retained for compliance.
SECURITY
Encryption, access controls, logging, monitoring, backups.